Do you offer refunds or exchanges?Updated 2 months ago

Yes

Yes, we offer refunds and exchanges within 30 days of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that any exceptions, e.g., sale items, refurbished products are not eligible.

For returns or exchanges, please contact our customer support at [email protected]. Refunds will be processed to the original payment method within 10 days of receiving the returned item.

However, we are committed to ensuring customer satisfaction. If you receive a damaged or incorrect item, please contact us immediately at [email protected]  will review the situation and strive to resolve the issue, which may include a replacement, discount, or store credit.

You also can visit our Refund Policy at https://tsgabrielle.us/policies/refund-policy